Vendor Accountability Review
Most growing companies rely on a mix of vendors, from hosting and data feeds to payroll, accounting and outside developers. When nobody owns those relationships, problems bounce between vendors and costs creep up. This review maps every vendor you depend on and gives each one a clear owner.
Who it's for
- You rely on several technology vendors, and nobody owns all of those relationships.
- Support tickets and vendor issues sit unresolved because nobody is sure who should push.
- You're paying for tools or services you're not sure you still use.
- You bring in outside specialists, but scope and hand-offs are loose.
What I do
- List every technology vendor you depend on, what each one does and what it costs.
- Find where issues stall, where services overlap and which contracts renew soon.
- Assign an owner and an escalation path for each vendor, and set simple rules for bringing in specialists.
This review doesn't include negotiating contracts or switching vendors. If the review shows a change is worth making, that can be the next piece of work.
What you get
- A vendor map with cost, contract dates and an owner for each relationship
- A list of overlaps, stalled issues and cost savings worth pursuing
- An escalation path for each critical vendor
Where this comes from
At a broadcasting company, I was the single technical contact for the hosting provider, the Associated Press feed, enterprise systems such as NetSuite and ADP, and on-demand specialists. Every vendor knew who to contact, and problems stopped bouncing between people.
The Vendor Accountability Review is $1,500 (two weeks, covering up to 15 vendors). If it shows you need more than a review, the 30-day audit or an ongoing engagement is the next step.