Key Person Risk Review
If one developer, vendor or contractor left tomorrow, someone would still have to keep your site and systems running. This review finds where critical knowledge sits with one person and builds the plan for the day they're gone, before that day comes.
Who it's for
- One developer, vendor or contractor is the only person who knows how a key system works.
- Documentation is thin, out of date or missing.
- You've recently launched something new that the rest of the team doesn't know well yet.
- If that person resigned today, you wouldn't know who to call first.
What I do
- Map which systems depend on one person, and what breaks or stalls if that person leaves.
- Review what's written down and what the rest of the team can already handle on its own.
- Build a departure plan: who steps in, what outside help to call and how knowledge gets handed over.
This review doesn't include recruiting or hiring. If you need outside help, I'll help you scope it and evaluate the agencies or candidates.
What you get
- A list of key person risks, ranked by business impact
- A departure plan for each high-risk role, with a first call and a handoff outline
- A short list of documentation and cross-training to start now
Where this comes from
At a broadcasting company, the WordPress developer who built a new station site resigned the day after it went live. Within hours, a local agency sent the resume of a part-time senior developer, and the team owned the site within the first month, with no rollback and no impact on the audience.
The Key Person Risk Review is $1,500 (two weeks, covering up to 3 key people). If it shows you need more than a review, the 30-day audit or an ongoing engagement is the next step.