Building a Trusted Partnership – A Consultative Flow

My approach to engaging with potential clients is inspired by the idea of structured steps, but it is entirely guided by listening, building trust, and being responsive to their needs and timeline. It’s about creating a valuable partnership based on Respect and Safety, leading to earned Trust. This flow incorporates multiple points to check in with the client, ensure we’re proceeding at their pace, and importantly, pay attention to their unspoken communication.


Pre-Engagement: Understanding Their World (Beyond the Interview)

  • Goal: Prepare yourself to be Responsive by having context. Demonstrate Respect by valuing their time.
  • Activity: Research their company, industry, recent news, and the specific context of their inquiry or the referral.
  • “This is Me” Connection: Foundational to being a Responsive Magnet.

Step 1: Establishing Connection & Setting the Stage (Initial Moments)

  • Goal: Create initial Respect and Safety. Start building the connection authentically. Begin observing their natural state.
  • Activity: Begin with a warm greeting and a genuine, low-pressure opening (as per your Introduction script). Frame the conversation around understanding their situation.
    • Allow them to state their background and objectives.
    • Briefly state your background. Observe their initial demeanor, posture, and eye contact.
  • Time: Your introduction. 1-2 minutes.
  • “This is Me” Connection: Leans on natural ability. Opening demonstrates Waiting to Respond and creates Safety. Starts the process of listening on multiple levels.

Step 2: Checking for Mutual Interest & Proposing a Dedicated Exploration (Initial Pulse Check & Offer)

  • Goal: Get a low-pressure signal (a direct “response”) that the client is open to exploring potential solutions/partnership at this time. Maintain Safety and Respect. Leverage Intuition and their reaction to your check-in question.
  • Activity: After initial connection, insert a simple, conditional question to gauge openness. Pay close attention to their non-verbal reaction as you ask this and as they respond.
  • Time: Very short transition (1-2 minutes).
  • Content – Phrases to Use: (See previous guide for Step 2 phrases, ensuring your tone is genuinely open and non-pressuring).
  • “This is Me” Connection: Direct application of Waiting to Respond. Your Intuition (Sacral Authority) will integrate their verbal and non-verbal response to give you a sense of “uh-huh” or “un-un” for proposing the next step. Prioritizes Safety and Respect.

(If the client agrees to the follow-up call in Step 2, you would then proceed to schedule that call and start the next conversation at what is now Step 3.)


Step 3: Deep Listening & Understanding Needs (Fact Finding – On the Scheduled Follow-Up Call)

  • Goal: Deeply understand their challenges, needs, and the context of their situation. Build Trust by asking insightful questions and actively listening. Build Credibility by grasping their issues. Continuously interpret their non-verbal cues as they describe their situation.
  • Activity: Because the client agreed to this call, you have permission to dive deep. Ask open-ended questions. Observe their body language, eye contact, and tone as they speak about their problems and desired outcomes. Are they leaning in? Seeming stressed? Excited? Are their words matching their posture?
  • Time: Longest phase, could be 10-30+ minutes.
  • “This is Me” Connection: Where your Responsive Magnet power and Intuition shine. Deep Listening absolutely includes interpreting non-verbals. This helps you find the most relevant practical solutions.

Step 4: Identifying Their Motivation & Confirming Potential Fit (Understanding the “Why” for Them)

  • Goal: Understand why addressing this need is important to the client. Determine if their “Why” aligns with your ability to solve it. Reinforce SafetyWatch and listen for their emotional energy when they talk about the impact of the problem and the potential benefit of solving it.
  • Activity: Explore the impact of their challenge not being solved and the desired outcomes. Listen for their internal “Reasons to act.” Observe their non-verbals particularly closely here. Do they show frustration when talking about the problem? Do they light up or lean in when talking about the solution? Check your Sacral Intuition – does helping with this specific Why feel like an “uh-huh,” confirmed by their genuine motivation signals?
  • Time: 5-10 minutes.
  • “This is Me” Connection: Crucial for honoring your Intuition (Sacral Authority). Interpreting their emotional/motivational cues is vital for aligning with the Responsive nature and identifying where you can provide Value/Transformation.

Step 5: Exploring Potential Solutions & Demonstrating Value (The Consultative “Demo”)

  • Goal: Present how your expertise and potential solutions can practically address their specific situation and deliver Value/Transformation. Build Trust through competence. Watch their reactions as you present.
  • Activity: Leverage your Practical Solutions and resume highlights. Explain how you can help, drawing parallels. Frame the value clearly. Observe their non-verbal responses as you describe potential solutions. Are they nodding? Leaning in? Or pulling back? Showing skepticism?
  • Time: 10-20 minutes.
  • “This is Me” Connection: Apply EfficiencyObserving reactions helps you tailor your message and know if your practical solution is resonating or needs adjustment, enhancing your Practical Solution Provider role.

Step 6: Listening for Readiness Signals (The Client’s “Response” to Move Forward)

  • Goal: Identify if the client has built enough Trust and received sufficient value to consider a formal next step. Maintain SafetyThis step is primarily about interpreting their non-verbal and verbal readiness signals.
  • Activity: Pay close attention to the “Readiness Indicators.” Look for congruence between positive verbal cues and positive body language. Are they leaning in, maintaining strong eye contact, nodding, asking logistical questions? Or does their body language contradict their words? Use your Intuition (Sacral Authority) to sense if they are leaning forward based on all the signals.
  • Time: Can happen at any point after Step 5.
  • “This is Me” Connection: The crucial Responsive moment. Intuition is key, heavily fed by interpreting their signals.

Step 7: Guiding the Next Step & Formalizing Partnership (The Earned “Close”)

  • Goal: If the client signals readiness (Step 6), clearly and respectfully outline the process. Facilitate their decision. Reach the Client pinnacle. Maintain awareness of their comfort level as you discuss next steps.
  • Activity: Confirm interest based on signals. Inform Others clearly about the process. Make it easy for them to say “yes” if ready. Continue observing their non-verbals – are they comfortable with the proposed next steps? If they hesitate or signal “not now” (verbally or non-verbally), immediately revert to the “Navigating ‘No'” approach.
  • Time: 5-10 minutes.
  • “This is Me” Connection: Apply Efficiency once the response is received. Remain Responsive. Your Inform nature maintains Safety and Trust.

Navigating “No” or “Not Now”: Respecting Their Response

  • Goal: Respect the client’s decision (“Navigating ‘No’ Guide”). Maintain Respect and Safety. Avoid your Not-Self FrustrationPay attention to non-verbal “no” signals even if the words are softer.
  • Activity: Acknowledge their decision (verbally and with your own open, respectful posture). If you seek clarity, observe if their body language remains open or closes off at that point. If you get clear verbal or non-verbal signals of “no” or “not now,” gracefully thank them. Process internally.
  • “This is Me” Connection: Fully engages your Responsive nature by accepting their “no” as the valid response (including non-verbal). Honoring your Intuition prevents Frustration. Maintaining open posture helps preserve Respect and Safety.

David’s Approach: Building the IT Partnership – A Consultative Flow
David’s Approach: Building the IT Partnership – A Consultative Flow

Building the IT Partnership: A Consultative Flow

Inspired by structured steps, but guided by listening, trust, responsiveness.

Building a partnership based on Respect, Safety, and earned Trust.

Not a rigid checklist, but a flexible flow.

Pre-Engagement – Understanding Your World

  • Goal: Prepare to be Responsive, show Respect.
  • Activity: Research your company, industry, context of inquiry/referral. What problems/value are you seeking?
  • Key: Gather info to respond effectively.

Step 1 – Connection & Setting the Stage

  • Goal: Establish initial Respect & Safety. Build rapport. Begin observing reactions.
  • Activity: Warm, low-pressure intro. Frame conversation around understanding your situation. Brief background, quickly shift focus to you. Observe initial demeanor.
  • Time: 1-5 mins.

Step 2 – Mutual Interest & Next Steps (Pulse Check)

  • Goal: Get a low-pressure signal you’re open to exploring *now*. Maintain Safety & Respect. Leverage Intuition & reaction. Propose dedicated call if open.
  • Activity: Ask conditional, open question. Pay attention to non-verbal reaction. If positive/neutral: Propose separate dedicated call (“If that doesn’t work… that is totally fine.”).
  • Time: 1-2 mins.

Step 3 – Deep Listening (Fact Finding – The Next Call)

  • Goal: Deeply understand challenges, needs, context. Build Trust & Credibility. Continuously interpret reactions.
  • Activity: Only if you agreed to this call: Dive deep with open-ended questions. Observe body language, tone, eye contact.
  • Time: 10-30+ mins.

Step 4 – Your Motivation (“The Why” for You)

  • Goal: Understand why this is important to you now. Confirm alignment. Reinforce Safety. Watch/listen for emotional energy.
  • Activity: Explore impact if not solved vs. desired outcomes. Listen for your “Reasons to act.” Observe non-verbals. Check my intuition.
  • Time: 5-10 mins.

Step 5 – Exploring Solutions & Value (The “Demo”)

  • Goal: Present how my expertise can address your specific needs and deliver your desired Value/Transformation. Build Trust. Watch your reactions as I present.
  • Activity: Leverage experience. Explain how I can help. Frame value. Observe your non-verbal responses.
  • Time: 10-20 mins.

Step 6 – Listening for Readiness Signals

  • Goal: Identify if you’re ready for a formal next step. Maintain Safety. Primarily interpret your combined verbal and non-verbal signals.
  • Activity: Look for Readiness Indicators. Look for congruence. Use my Intuition.
  • Time: Can happen at any point after Step 5.

Step 7 – Guiding the Next Step (The Earned “Close”)

  • Goal: If you signal readiness, clearly outline process. Facilitate your decision. Reach Client pinnacle. Maintain awareness of your comfort level.
  • Activity: Confirm interest based on signals. Inform you clearly about the process. Make it easy for you to say yes. Continue observing non-verbals. If hesitation, go to “Navigating ‘Not Now’.”
  • Time: 5-10 mins.

Navigating “No” or “Not Now”

  • Goal: Respect your decision. Maintain Respect & Safety. Avoid frustration. Pay attention to non-verbal “no” signals.
  • Activity: Acknowledge your decision. Seek clarity gently (if open). Outline low-pressure future check-in (if agreed). Thank you gracefully. Process internally. Observe body language.
  • Key: Treat “no” (verbal or non-verbal) as a valid response.

Interpreting Client Reactions – The Unspoken Response

  • Purpose: Reading body language, tone, eye contact. Key input for my intuition. Demonstrates Respect, maintains Safety.
  • Positive Signals: Consistent eye contact, leaning in, open posture, genuine smiles/nods, open gestures, engaged tone.
  • Negative Signals: Avoiding eye contact, leaning back, crossed arms/legs, fidgeting, tight lips, blank stare, closed gestures, flat/clipped tone.
  • Action: Respond to these signals – probe gently for positives, pause/pivot/check-in for negatives. Trust your gut.

My Commitment: Building Trust Together

  • My approach (Responsive, Intuitive, Practical) is built to earn your Trust.
  • By focusing on Respect, Safety, and understanding your needs first, I aim to be a reliable partner.
  • Let’s build something valuable together.
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